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Data Deletion

How to remove your data from The Agentcy

You can request deletion of your account and all associated data at any time. This page also serves as the User Data Deletion URL required by Meta / Instagram and other OAuth providers.

Option 1 — Disconnect a single platform

To remove only the data associated with a specific connected social account (e.g. just LinkedIn or just Instagram):

  1. Sign in to your account at app.the-agentcy.ai
  2. Navigate to Dashboard → Social Accounts
  3. Click Disconnect on the platform card

Disconnecting revokes the stored access token and removes the connection record from our database. We also encourage you to revoke the app’s access from the platform itself:

Option 2 — Delete your entire account

To permanently delete your Agentcy account and all related data (brands, connected accounts, projects, published content metadata), send an email from your account’s registered email address to:

privacy@the-agentcy.ai

Include the subject line “Account deletion request”. We will confirm receipt and complete the deletion within 30 days.

What gets deleted

  • Your account record and authentication data
  • All brands you created, including brand identity fields
  • All connected social platform tokens and cached profile data
  • All projects, assets, and publications you generated
  • All AI-generated content suggestions and market analyses
  • Billing records (retained only as required by law)

What does not get deleted

Content that has already been published to third-party platforms (LinkedIn, Instagram, etc.) is not removed by us. To delete such posts, remove them directly on the platform where they were published.

We may retain minimal, anonymized logs for security and fraud prevention.

Confirmation code / request reference

For deletion requests initiated via the OAuth provider (e.g. Meta sending us a data deletion webhook), we will respond with a confirmation code and a status URL where you can track the request. You can also reach us at privacy@the-agentcy.ai to verify status.